{"app":{"width":0,"height":0,"threshold":"default","orientation":"landscape","notifications":{},"isBrowserEngine":false,"hasOverlayVisible":false,"hasLoaderVisible":false,"hasLoginLoaderVisible":true,"hasErrorVisible":false,"isConsentGiven":false,"cookieAuthorization":{},"isGigyaLoaded":false,"errorText":"","errorCtaText":"","errorCtaLink":"","originalOneFccd":false,"altStyle":false},"page":{"fetching":false,"error":false,"isOffline":false,"isSSO":false,"previousSlug":null,"lastSlugWithoutPopin":"","slug":"/formularios/solicitud-de-informacion.html","location":{"base":"/formularios/solicitud-de-informacion.html","queryParams":{}},"data":{"jcr:title":"Solicitud de información","activateSitelink":false,"title":"Solicitud De Información | Renault CO","hideInNav":false,"redirectType":"301","meta_robots_follow":"follow","sling:resourceType":"one/components/common/structure/caseform/homepage","meta_description_seo":"¿Tienes alguna duda? Completa el formulario y nos pondremos en contacto contigo para hacerte la vida más fácil.","meta_robots_index":"index","hreflang":true,"sitemap":"default","content":{"sling:resourceType":"one/components/common/structure/content/globalZone","subMenuZone":{"sling:resourceType":"one/components/common/structure/content/subMenuZone","slice63vb":{"title":"Solicitud de información","sling:resourceType":"one/components/renault/common/slice63vB"},"slice64v0":{"sling:resourceType":"one/components/common/leadform/slice64v0"}},"verticalContentZone":{"sling:resourceType":"one/components/common/structure/content/verticalContentZone","layout2Zone":{"sling:resourceType":"one/components/caseform/structure/content/layout2Zone","slice21v0_copy":{"sling:resourceType":"one/components/edito/slice21v0","componentD7v0":{"fontSize":"large","sling:resourceType":"one/components/edito/componentD7v0","textIsRich":"true","bodyCopy":"

Nuestro equipo de Servicio Relación Cliente está a tu disposición de Lunes a viernes de 7h a 19h y Sábados de 8h a 12h, nos puedes contactar a la línea gratuita nacional: 018000519333.

Nos contactaremos contigo en las próximas 24 horas hábiles para confirmar tu solicitud.

"}},"slice97v0":{"mandatoryLegend":"*Campos obligatorios ","vehicleSectionTitle":"Información del vehículo","titlePrefix":"Solicitud de información","submitButtonLabel":"Enviar","sling:resourceType":"one/components/common/caseform/slice97v0","formConfig":{"complaint":{"description":"Descripción","selectLabel":"Tu pregunta es acerca de...","errorMessage":"Ingresa la descripción","types":{"1":{"type":"Multimedia y servicios conectados"},"2":{"type":"Vehículo 100% eléctrico"},"3":{"type":"Accesorios"},"4":{"type":"Posventa"},"5":{"type":"Comunicación y eventos"},"6":{"type":"Información de contacto"},"7":{"type":"Financiamiento"},"8":{"type":"Información de productos"},"9":{"type":"Compra vehículo nuevo / usado"},"10":{"type":"Contratos de servicios"}}},"ownedVehicleVin":{"showPopin":false,"isVisible":false,"error":"Ingresa tu VIN","label":"VIN","isMandatory":false,"popIn":{}},"ownedVehicleFirstRegistrationDate":{"isVisible":false,"error":"Ingresa la fecha del primer registro","label":"Fecha del primer registro","isMandatory":false},"ownedVehiclePurchaseDate":{"isVisible":false,"error":"Ingresa la fecha de compra de tu vehículo","label":"Fecha de compra","isMandatory":false},"ownedVehicleModel":{"isVisible":false,"error":"Ingresa el modelo de tu vehículo","label":"Modelo","isMandatory":false},"ownedVehicleRegistrationNumber":{"isVisible":true,"error":"Error de registro","label":"Placa","isMandatory":false},"ownedVehicleMileage":{"isVisible":false,"error":"Error de kilometraje","label":"Kilometraje","isMandatory":false},"attachment":{"isVisible":false},"multimediaComplaint":{}}}}},"subFooterZone":{"sling:resourceType":"one/components/common/structure/content/subFooter/subFooterZone","legal":{"sling:resourceType":"one/components/common-rvp-uci/page/footer/legal","links":{"sling:resourceType":"one/components/common-rvp-uci/page/footer/links"}}}},"caseFunnelParams":{"stepperInfo":{"steps":[{"title":"Solicitud de información","url":"/formularios/solicitud-de-informacion.html"},{"title":"Tu concesionario","url":"/formularios/solicitud-de-informacion/concesionario.html"},{"title":"Información de contacto","url":"/formularios/solicitud-de-informacion/informacion-de-contacto.html"},{"title":"Confirmación","url":"/formularios/solicitud-de-informacion/confirmacion.html"}],"currentStepNumber":0,"currentVisualStep":0,"currentPage":0,"totalPage":1,"totalSteps":4,"firstStep":"/formularios/solicitud-de-informacion.html","nextStep":"/formularios/solicitud-de-informacion/concesionario.html"},"caseSubmissionError":"Ocurrió un error. Inténtalo de nuevo más tarde.","formType":"Information Request","sling:resourceType":"one/components/common/structure/caseFunnelParams","caseCountry":"Colombia"},"searchParams":{"apiKey":"AIzaSyB4yodCAiPQnITHO0kB5r5jFixbs9iWNi0","searchEngineKey":"6e94dc7f241ad9b5e","sling:resourceType":"one/components/structure/adminpage/site/searchParams"},"c2gParams":{"currency":"COP","sling:resourceType":"one/components/structure/adminpage/site/c2gParams"},"transverseParams":{"disclaimerDirectDisplay":false,"sling:resourceType":"one/components/structure/adminpage/site/transverseParams"},"formParams":{"sling:resourceType":"one/components/structure/adminpage/site/formParams","brandsAndModelsParams":{"sling:resourceType":"one/components/structure/adminpage/site/brandsAndModelsParams"},"validation":{"contactFormPersonalId":"^[0-9]{8,12}$","zipCode":"^\\d{3,6}$"}},"ccParameters":{"legal":" ","position":"bottom","sling:resourceType":"one/components/structure/adminpage/site/cookieConsent","solution":"one"},"professionalParams":{"sling:resourceType":"one/components/structure/professionalParams"},"analyticsParams":{"disableDTM":true,"gtmContainerId":"GTM-KL36Q2B","googleAccount":"UA-31307224-1","adobeAccount":" ","gtmOptimizeContainerId":"GTM-TX4XMN6","sling:resourceType":"one/components/structure/adminpage/site/analytics","cookies":{"apiKey":"0e94cbbf-fe99-47fb-b0dd-071aa387aea0","enableConsentMode":false,"pagePolicyLink":"/cookies.html","enableFunctionalScript":false}},"tyreLabelling":{"sling:resourceType":"one/components/structure/adminpage/site/tyreLabelling"},"gigyaParams":{"enabled":true,"apiKey":"3_GrzlqDH0Kg_NpNWt_p0NwwMo0beBMewUJ5ZqRaBGjDtArIy7ZV-ELtJ1yhi7MF73","dataCenter":"us1.gigya.com","sling:resourceType":"one/components/structure/adminpage/site/gigyaParams"},"typesParams":{"sling:resourceType":"one/components/common/siteadmin/typesParams","items":{"1":{"name":"personal-cars","title":"Vehículos","models":{"1":{"modelId":"kwid-bbb-ph1"},"2":{"modelId":"sandero-b46-ph2"},"3":{"modelId":"logan-l4m-ph1"},"4":{"modelId":"sandero-stepway-b52-ph1"}}},"6":{"name":"suv","title":"Camionetas","models":{"1":{"modelId":"nueva-duster-hjd-ph1"},"2":{"modelId":"captur-mah-ph2"},"3":{"modelId":"koleos-zgh-ph1"}}},"10":{"name":"pick-up","title":"Pick up","models":{"1":{"modelId":"duster-oroch-u79-ph1"},"2":{"modelId":"alaskan-m60-ph1"}}},"13":{"name":"electric","title":"Eléctricos E-Tech","models":{"1":{"modelId":"twizy-twz-ph1"},"2":{"modelId":"zoe-b10-ph2"},"3":{"modelId":"kangoo-ze-f61e-ph2"}}},"17":{"name":"professional-vehicles","title":"Vehículos Utilitarios","models":{"1":{"modelId":"kangoo-67m-ph1"},"2":{"modelId":"master-msu-ph1"},"3":{"modelId":"trafic-tru-ph1"}}}}},"consumptionEfficiencyGraph":{"sling:resourceType":"one/components/structure/adminpage/site/consumptionEfficiencyGraph","efficiencyConfigTitle":"Efficiency Class"},"googleMapsParams":{"apiKey":"AIzaSyCAPAp5G88iHILzULTPHRsqcn_FbB-z-Kg","region":"fr","sling:resourceType":"one/components/structure/adminpage/site/googleMaps"},"featureFlipping":{"sling:resourceType":"one/components/page/featureFlipping"},"seoParams":{"sling:resourceType":"one/components/structure/adminpage/site/seo","hreflang":{"1":{"language":"es-ar","rootPath":"https://easyconnectstore.renault.no/content/renault/ar/es.html"},"2":{"language":"es-mx","rootPath":"https://easyconnectstore.renault.no/content/renault/mx/es.html"},"3":{"language":"es-es","rootPath":"https://easyconnectstore.renault.no/content/renault/es/es.html"},"4":{"language":"es-co","rootPath":"https://easyconnectstore.renault.no/content/renault/co/es.html"}},"sitelangs":{"1":{"language":"fr-fr","rootPath":".html","sling:resourceType":"one/components/languageExchange"}}},"siteParams":{"language":"es","brand":"renault","country":"co","sling:resourceType":"one/components/structure/adminpage/site/site","locale":"es-CO","rtl":false,"country3":"COL","countryName":"Colombia","product":"RENAULT"},"homePage":"/","link":[{"rel":"canonical","href":"https://www.renault.com.co/formularios/solicitud-de-informacion.html"},{"rel":"alternate","hreflang":"es-ar","href":"https://www.renault.com.ar/formularios/solicitar-informacion.html"},{"rel":"alternate","hreflang":"es-es","href":"https://www.renault.es/contacto/solicitud-de-informacion.html"},{"rel":"alternate","hreflang":"es-co","href":"https://www.renault.com.co/formularios/solicitud-de-informacion.html"}],"meta":[{"name":"description","content":"¿Tienes alguna duda? Completa el formulario y nos pondremos en contacto contigo para hacerte la vida más fácil."},{"name":"robots","content":"index,follow"}],"analyticsPageParams":{"businessType":"transverse","mboxActivated":"no","pageName":"information-request","pageType":"form","sling:resourceType":"one/components/base/analytics","formCategory":"customercare","formName":"ONE-INFORMATION-REQUEST","formType":"information_request","formStepNumber":"0","formStepName":"Solicitud de información"},"authentication":{},"liveChat":{"activateProductPlans":true,"activateConfigurator":true,"sling:resourceType":"one/components/structure/livechat","activateEdito":true,"activateHomepage":true},"breadcrumb":{"sling:resourceType":"one/components/base/breadcrumb","items":[{"title":"Página de inicio","url":"https://www.renault.com.co/"},{"title":"Contáctanos","url":"https://www.renault.com.co/formularios.html"},{"title":"Solicitud de información","url":"https://www.renault.com.co/formularios/solicitud-de-informacion.html"}]}},"slingList":["one/components/common/structure/caseform/homepage","one/components/common/structure/content/globalZone","one/components/common/structure/content/subMenuZone","one/components/renault/common/slice63vB","one/components/common/leadform/slice64v0","one/components/common/structure/content/verticalContentZone","one/components/caseform/structure/content/layout2Zone","one/components/edito/slice21v0","one/components/edito/componentD7v0","one/components/common/caseform/slice97v0","one/components/common/structure/content/subFooter/subFooterZone","one/components/common-rvp-uci/page/footer/legal","one/components/common-rvp-uci/page/footer/links","one/components/common/structure/caseFunnelParams","one/components/structure/adminpage/site/searchParams","one/components/structure/adminpage/site/c2gParams","one/components/structure/adminpage/site/transverseParams","one/components/structure/adminpage/site/formParams","one/components/structure/adminpage/site/brandsAndModelsParams","one/components/structure/adminpage/site/cookieConsent","one/components/structure/professionalParams","one/components/structure/adminpage/site/analytics","one/components/structure/adminpage/site/tyreLabelling","one/components/structure/adminpage/site/gigyaParams","one/components/common/siteadmin/typesParams","one/components/structure/adminpage/site/consumptionEfficiencyGraph","one/components/structure/adminpage/site/googleMaps","one/components/page/featureFlipping","one/components/structure/adminpage/site/seo","one/components/languageExchange","one/components/structure/adminpage/site/site","one/components/base/analytics","one/components/structure/livechat","one/components/base/breadcrumb"],"countPage":2,"headers":{}},"vehicleInventory":{"isRehydrate":false,"isGridDisplayed":true,"hasPaneOpen":false,"previousListSlug":"","isSortOpen":false,"isCriteriasOpen":false,"sortNextValue":null,"totalElements":null,"currentCriteria":"","selectedDealerId":"","tradeInQuotation":{}},"leads":{"leadsError":false,"leadsSuccess":false,"postingLeads":false,"leadId":"","origin":"","campaign":""},"funnel":{"userInfo":{},"isSendingUserInfo":false,"hasErrorSendingUserInfo":false,"sentUserInfoResult":null,"isRehydrate":false,"cccInfo":{},"cccReadyState":null,"cccShowWorkshopModal":false},"dealerLocator":{"localities":null,"dealers":null,"searching":false,"autocompleting":false,"error":false},"suggestions":{"searching":false,"autocompleting":false,"error":false},"comparator":{"vehicles":[],"isPaneOpened":false,"isPaneVisible":false,"displayOnlyDifferences":false,"isRehydrate":false},"auth":{"isLoginFailed":false,"isProcessingRegister":false,"isProcessingReset":false,"isProcessingPwdChange":false,"isAuthenticated":false,"isRegistered":false,"isVerified":false,"error":"","errorCode":null,"pwdChangeErrorCode":null,"fieldsErrors":[],"authenticationTime":"","token":"","resettingPasswordFor":"","passwordChanged":false,"isProcessingActivation":false,"isActivated":false,"isActivationCodeResent":false,"isActivationResentProcessing":false,"isActivationFailed":false,"isPwdChangeFailed":false,"email":null},"favorites":{"vehiclesNb":[],"isRehydrate":false},"configuratorAlpine":{"completedSteps":[],"selectedCategoryEquipment":null,"fullScreen":false,"currentAnimations":[],"currentBackground":{},"currentView":{},"isAtelierAlpineView":false},"configuratorDacia":{"views":[],"completedSteps":[],"currentUri":"","savedConfiguration":{},"isNavDisabled":false,"batteryCode":"","isRehydrate":false,"simulationParams":{}},"profile":{"isReady":false,"isRehydrate":false,"isGetVehiclesProcessing":true,"error":"","servicesActivated":[],"onBoardingError":false,"updateConsentError":false},"funnelRVP":{"cart":null,"cartInitError":null,"isCartInitializing":false,"isCartInitSuccess":false,"isCartInitFailure":false,"cartUpdateError":null,"isCartUpdateSuccess":false,"isCartUpdateFailure":false,"isRehydrate":false,"financeOffers":[],"financingInfo":{},"isFirstLoading":false,"isFunnelDone":false,"isPaymentFailed":false,"hasPaymentNotificationShown":false},"lcvSelection":{"isRehydrate":false},"vehicle":{"isRehydrate":false,"currentVehicle":null,"error":null},"finance":{"lastSimulation":{},"offersOnPage":[],"rateAlreadySeen":{},"isOfferRepresentativeDisplayed":false,"representativeExamples":[]},"cax":{"cart":[],"isRehydrate":false}}